LA CIRCLE PERKS – TERMS & CONDITIONS

Bite. Earn. Repeat.

Welcome to La Circle Perks, the loyalty programme by La Circle by Nayaja Muchhala (“La Circle”, “we”, “us” or “our”). By signing up for La Circle Perks, creating a member account, earning or redeeming stamps, or using any member benefit, you agree to these Terms & Conditions.

Effective Date: 02 Aug 2026

1. MEMBERSHIP
La Circle Perks is a free loyalty programme available to eligible customers of La Circle. To join, members may be required to provide information including their:

• Name
• Email address
• Mobile number
• Date of birth
• Any other information reasonably required to create or verify their account

Members may be required to verify their account through an OTP, verification code, email link or another authentication method. Each customer may maintain one La Circle Perks account unless otherwise permitted by La Circle. Members are responsible for ensuring that the information provided during registration is accurate and up to date.

If a member is under the age at which they can independently provide the required consent under applicable law, membership and use of the programme must be undertaken with the involvement or consent of a parent or legal guardian where required.

2. LA CIRCLE PERKS

Membership may give you access to benefits including:

MEMBER-ONLY FIRST BITES

Members may receive early access to selected new flavours, product launches, limited drops and/or special member pricing. Early access, product availability, quantities, pricing and the duration of any member offer may vary from launch to launch. Products are always subject to availability.

A LITTLE WELCOME TREAT

New members may receive a special welcome offer after successfully registering and verifying their La Circle Perks account. The exact offer, validity period, minimum purchase requirement, eligible products and
redemption conditions, if any, will be communicated with the offer.

Unless otherwise stated:

• The welcome offer may be redeemed once per eligible member.
• It cannot be exchanged for cash.
• It cannot be transferred between accounts.
• It cannot be combined with another promotion or discount unless specifically permitted.

3. BIRTHDAY PERK

Eligible La Circle Perks members can enjoy one complimentary The OG Chunk in connection with their
birthday when placing a qualifying order of at least ₹1,200. The following conditions apply:

• The member must have provided a valid date of birth on their La Circle Perks account.
• The birthday benefit is available once per member per birthday year.
• A minimum qualifying order value of ₹1,200 applies.
• The qualifying order value will be calculated as displayed at checkout.
  
• The birthday reward must be claimed within the validity period communicated to the member.
• The member may be required to be logged into the account associated with the birthday reward.
• The reward is subject to product availability.
• The complimentary product cannot be exchanged for cash or store credit.
• The benefit cannot be transferred to another member.
• Unless specifically stated otherwise, the birthday perk cannot be combined with another
  complimentary-product promotion.

La Circle reserves the right to request reasonable verification where necessary to prevent misuse of birthday benefits.

4. EARN AS YOU BITE

La Circle Perks members can collect stamps through eligible purchases. How it works:

1 qualifying purchase = 1 stamp. Collect 4 stamps, and on your 5th qualifying purchase, you can enjoy one complimentary eligible cookie or brownie through La Circle's website. 5 visits. 1 sweet freebie.

The complimentary item available for redemption will be shown or communicated at the time of redemption and may be subject to availability.

5. EARNING STAMPS

To receive a stamp:

• The purchase must qualify under the La Circle Perks programme.
• The purchase must be successfully completed.
• The order must be associated with the member's registered La Circle Perks account or otherwise identified as an eligible member transaction.

A member receives one stamp per qualifying purchase/order, unless a special promotional offer expressly states otherwise. Orders that are cancelled, fraudulent, reversed or fully refunded will not qualify for a stamp. Where a stamp has already been credited for such an order, La Circle may remove the stamp from the member's account.

La Circle may also adjust stamps credited in error. Complimentary products, rewards or zero-value transactions do not constitute a qualifying purchase unless specifically stated otherwise. Stamps cannot be purchased separately.

6. REDEEMING YOUR 5TH-PURCHASE REWARD

Once a member has collected 4 eligible stamps, the member becomes eligible to redeem the applicable complimentary cookie or brownie as part of their 5th qualifying purchase.

The reward:

• Must be redeemed through the redemption method made available by La Circle, including through our official website where applicable.
• Is limited to one eligible complimentary cookie or brownie per completed stamp cycle.
• Is subject to availability.
• Has no cash value.
• Cannot be exchanged for cash, store credit or another monetary benefit.
• Cannot be sold or transferred to another member.
• Cannot ordinarily be combined with another free-product reward unless La Circle expressly permits it.

After successful redemption, the relevant stamp cycle will be considered completed and the member can begin collecting stamps towards their next reward.

7. MEMBER-ONLY OFFERS & EXCLUSIVE PRICING

From time to time, La Circle may provide Perks members with:

• Exclusive prices
• Early-access launches
• Limited-edition products
• Members-only offers
• Promotional codes
• Seasonal benefits
• Surprise rewards

Each promotion may have its own eligibility requirements, validity period, minimum order value, product restrictions and redemption conditions. Where an individual promotion has additional terms, those promotion-specific terms will apply in addition to these Terms & Conditions. Offers are available only for the period stated and while stocks last.

8. FIRST DIBS & MEMBER COMMUNICATIONS

La Circle Perks members may receive information about:

• New product launches
• Limited-time drops
• Exclusive member offers
• Birthday rewards
• Loyalty benefits
• Early-access opportunities
• Updates relating to their Perks account

Promotional communications will be sent in accordance with applicable law and the communication preferences or consents associated with the member's account.

Members may opt out of promotional communications using the unsubscribe or preference-management options provided. Opting out of marketing messages will not necessarily prevent La Circle from sending essential transactional, account, security or reward-related communications where permitted.

9. STAMPS & REWARDS HAVE NO CASH VALUE

La Circle Perks stamps, rewards and member benefits:

• Are promotional benefits only.
• Do not constitute cash, currency, property, a deposit or a stored-value balance.
• Cannot be withdrawn as cash.
• Cannot be sold, exchanged or transferred unless expressly permitted by La Circle.
• Cannot be used as payment except through an expressly provided redemption mechanism.

Stamps and rewards cannot be combined between two or more member accounts.

10. ACCOUNT MISUSE & FRAUD

La Circle reserves the right to withhold, cancel or reverse stamps, rewards or membership benefits where there is reasonable evidence of:

• Fraudulent transactions
• Creation of multiple accounts for the purpose of repeatedly claiming new-member benefits
• Manipulation of the loyalty programme
• Unauthorised transfer or sale of rewards
• Misuse of promotional codes
• False registration information
• Abuse of refund or cancellation processes
• Technical exploitation of the website or rewards system
• Any other activity inconsistent with the purpose of La Circle Perks

Where appropriate, La Circle may suspend or terminate the relevant membership account. This does not affect any consumer rights available under applicable law.

11. CANCELLATIONS, RETURNS & REFUNDS

Purchases made while participating in La Circle Perks remain subject to La Circle's applicable Ordering, Cancellation, Delivery, Refund and Return Policies. Where an order associated with a stamp or reward is cancelled or refunded, La Circle may make reasonable adjustments to the member's stamp or reward balance to reflect the final eligible transaction. Any adjustment will be made subject to applicable consumer law and La Circle's published refund/cancellation policies. 

12. PRODUCT AVAILABILITY
Cookies, brownies, flavours, limited-edition products and complimentary reward products are subject to availability. If a specific reward product is unavailable, La Circle may, where appropriate, provide another eligible product or alternative benefit of comparable promotional nature. Any substitution will be communicated to the member where relevant. 

13. CHANGES TO LA CIRCLE PERKS

La Circle may update, modify or discontinue aspects of the La Circle Perks programme from time to time, including:

• Benefits
• Reward structures

12. PRODUCT AVAILABILITY

Cookies, brownies, flavours, limited-edition products and complimentary reward products are subject to availability. If a specific reward product is unavailable, La Circle may, where appropriate, provide another eligible product or alternative benefit of comparable promotional nature. Any substitution will be communicated to the member where relevant.

• Eligible products
• Redemption methods
• Promotional offers
• Stamp-earning rules
• Programme functionality

Any material changes will be communicated or published through appropriate channels where reasonably required. Changes will not affect rights that cannot lawfully be excluded or restricted. Where practical, La Circle will endeavour to give members reasonable notice of changes that materially affect already-earned rewards.

14. PROGRAMME SUSPENSION OR TERMINATION

La Circle may suspend, replace or discontinue the La Circle Perks programme for legitimate business, operational, legal or technical reasons. Where reasonably possible, members will be informed of any material programme closure or significant restructuring and given information regarding treatment of valid existing rewards. La Circle may immediately suspend particular accounts where required for security, suspected fraud, misuse or compliance with law.

15. TECHNICAL ISSUES

La Circle will make reasonable efforts to maintain accurate records of member stamps and rewards. However, temporary technical interruptions, internet failures, payment-processing issues or system errors may occasionally affect the display or processing of Perks benefits. If you believe that a qualifying stamp or reward has not been correctly credited, please contact La Circle with your registered contact details and relevant order information so the transaction can be reviewed.

16. PERSONAL INFORMATION & PRIVACY

Information collected in connection with La Circle Perks may include personal information such as your name, mobile number, email address, date of birth, order activity and loyalty activity. Personal information will be handled in accordance with La Circle's Privacy Policy and applicable Indian data-protection and privacy requirements. Please refer to our Privacy Policy for further information about how personal data is collected, used, retained, protected and how applicable privacy rights may be exercised.

17. INTELLECTUAL PROPERTY

The name La Circle, La Circle by Nayaja Muchhala, La Circle Perks, logos, product names, graphics, photographs, packaging, website content and other brand materials belong to La Circle and/or their respective rights holders. Membership in La Circle Perks does not grant members any right to reproduce, commercially use or exploit La Circle's intellectual property. 

18. GENERAL TERMS

La Circle Perks is intended as a customer loyalty and promotional programme. If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure by La Circle to enforce a provision on one occasion does not prevent it from enforcing that provision in the future.

These Terms & Conditions should be read together with La Circle's:

Privacy Policy | Shipping Policy | Return & Refund Policy | Terms of Service 

In the event of a conflict between these general La Circle Perks Terms and the specific terms communicated for an individual promotion, the promotion-specific terms will apply to that promotion to the extent of the conflict.

19. CONTACT US

Questions about your La Circle Perks membership, stamps or rewards can be sent to:
Business Name: La Circle Patisserie
Brand Name: La Circle by Nayaja Muchhala
Customer Care Email: lacirclebynayajamuchhala@gmail.com
Customer Care Number: +91 77381 00763
Business Address: 501 & 502 Suchita Business Park, Pant Nagar, Ghatkopar East, Mumbai - 400075